3-Part Series: Why Performance Measurement Matters
3-Part Series: Why Performance Measurement Matters

Webinar One - May 5, 2015 - Objectives:
The biggest obstacles to implementation of a performance culture are also the biggest myths. This webinar will debunk myths such as "it is too costly" and "it is too hard" with real examples of success in municipal government.

What You will Learn: Questions we will look to answer in the webinar include:
  • Why performance measurement is important.
  • How performance measurement helps you become better at strategy, not just finance.
  • Why performance measurement does not have to cost a lot of money or require special expertise.
  • How your corporate culture can help or hinder your efforts in performance measurement.


Webinar Two - May 12, 2015 - Objectives:
Getting started on performance measurement can seem overwhelming. The second webinar of the series will identify the characteristics of a successful performance management practice including simple Excel based tools for collecting, analyzing and reporting data.

What You will Learn: Questions we will look to answer in the webinar include:
  • Why just collecting the data isn't enough.
  • Using tools that encourage analysis and challenge assumptions.
  • How moving to a performance culture can engage staff to become excited about what they can do for their clients.


Webinar Three - May 19, 2015 - Objectives:
Moving towards maturity in performance management is 10% systems and 90% culture. Lots of organizations collect data but "gut feelings" still govern decision making. This webinar will walk through the elements of a mature performance management system and how becoming a performance culture is the most important element.

What You will Learn: Questions we will look to answer in the webinar include:
  • What is a culture of performance?
  • How performance measurement can help change culture.
  • When is it time to move to a performance ERP system.


Who Should Attend:
Local government staff that are responsible for performance, strategy and efficiency.

Benefits of Attending: Participants can expect to:
  • Gain a clear understanding for the scope, scale and requirements of a performance management culture.
  • Understand the implications of the project on your organization

About your Webinar Leaders:
Melinda Munro of Munro Strategic Perspective has been using and promoting performance measurement in municipal government since running the successful service delivery review for the City of Windsor. She implemented the City of Vancouver Centre for Expertise in Performance Measurement and has worked with small and large organizations to promote outcomes focused performance culture.

SINGLE WEBINARS: Each webinar in this series can be purchased separately. Click here for part 1 or click here for part 2, or click here for part 3
Discounted member price: 229.00
339.00
You could save: 32.4%
 

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